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Shipping international

Shipping international

  • The recipient is the importer and must comply with all laws and regulations in your country. Orders shipped internationally may be subject to import duties, customs fees, approval fees and any other additional customs clearance charges when the order arrives in the country, which must be paid by the recipient. Products of this nature that require the collection of taxes determined by the country of destination cannot be returned or refunded. Amiinu has no control over these charges and cannot estimate their value.

Also, please note that when customs clearance procedures are required, delays beyond the original delivery time estimate may occur.

When importing in case of strikes by airlines, maritime containers or land transport, your order cannot be canceled or refunded and must wait until the resumption of activities.

 

 

Shipping To South America

air freight:

DAP (Delivered at Place) - the buyer is only responsible for the import tax if it is taxed.
DDP (Delivered Duty Paid) - We will cover all possible costs to the indicated destination only for CNPJ companies depending on the quantity and product sent.


We guarantee delivery from start to finish to destination.

Container:

DDP (Delivered Duty Paid) - We will cover all eventual costs to the named destination.

All other countries


Air or Containers

DDP (Delivered Duty Paid) - We will cover all eventual costs to the named destination.


For security, we ship your order separately by department. If you receive more than one tracking number, don't be surprised. This eliminates theft or loss.

Order & Shipping
How long will it take to receive my order?

Products are shipped within 24/48 hours.

Transit deadlines will depend on the country of destination and can be consulted at checkout.

How to track my order?

Please track your order at our Tracking page here

Do you ship internationally?

Yes, we do ship internationally.

I never got my order, what to do?

Make sure you have tracked your order on our tracking page. Or contact us via, chat, whatsapp and email

Exchange & Return
What is your return policy?

Please check our return/refund/exchange policy here

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.
Support
How do I ask for help?

Get in touch with our service channels and via email: support@amiinu.com

It will be a pleasure to serve you